INFOGRAPHIC: Building a Customer-Centric Supply Chain

Based on Supply Chain Insights' recent report Driving a Customer-Centric Supply Chain (2016), this infographic highlights findings from the research: 80% have a customer-centric supply chain strategy, but only 46% have a customer-centric supply chain. Plus it provides three pitfalls to avoid and three recommendations for building a customer-centric supply chain, from Lora Cecere.

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